INFORMATION. On Monday, the European Commission approved the proposal, saying it … Find all the answers to your questions in our FAQ. Regulations to/from China . Voici comment obtenir un avoir ou un remboursement. from 8a.m to 8p.m. For more information, please read the Air France, Annuler le changement de pays ou de langue, Drop off baggage the day before your departure, Connections at Paris-Charles de Gaulle and at Paris-Orly, In-flight entertainment and WiFi on board, Intercontinental / Caribbean / Indian Ocean flights, Flights within Europe / Northern Africa / Israel, Flights in France and departing from French regions, Our solutions for companies and business travelers, BlueBiz, the program for small and medium-sized businesses, Go to the official Air France Facebook page, Assistance to passengers with reduced mobility - Saphir. Most tickets can be changed from the My Bookings section of our website or mobile app. Is it refundable? Due to COVID-19, some services and inclusions (at the airport, on board or at destination) may be reduced or unavailable. Et si votre vol a été annulé en raison de la crise sanitaire, vous pouvez demander un avoir ou un remboursement. tax/min. How do I use my voucher? En cliquant sur Accepter, vous consentez à l'utilisation de ces cookies. demande d'avoir ou de remboursement pour les vols du 3 mars 2020 au 31 mars 2021 (covid-19) Flight Dubai - Paris. Les vols vers l'Italie sont ainsi diminués de 50%. Book flights to Guadeloupe and Martinique at the best price with Air Belgium. Passengers departing from the United States are required to have a negative COVID-19 test (PCR test) taken 72 hours before departure. If you are unable to change your ticket, please contact our online customer service. Air France corporate. Vous pouvez à tout moment modifier vos préférences. Discover our generous baggage and cabin bags policy. Fly from Fly from. Conditions pour obtenir un avoir ou un remboursement. In partnership with Allianz Travel, Air France is extending its travel insurance guarantees* to protect you further in the event of an epidemic such as Covid-19. From Grande-Terre to Basse-Terre, and Marie-Galante to La Désirade, we’ll be calling at all of Guadeloupe’s islands.We’ll enter the tropical forests to discover amazing fresh water waterfalls completely cut off from the outside world. By clicking on Agree, you consent to the use of these cookies. Your health and safety remain our highest priority. About Air France and partners About Air France and partners. To address the concerns raised by COVID-19 and to ensure your safety and that of our employees, we created Traveller Care , a program featuring new health and safety measures. You can change your cookie settings at any time. The virus was confirmed to have reached France on 24 January 2020, when the first COVID-19 case in both Europe and France was identified in Bordeaux. Tax refund. The Caribbean is the place to be!. Flights to Paris, France and more than 500 worldwide destinations. Air passengers' bill of rights . Air France has been working in close collaboration with the national and international health authorities since the outbreak of the coronavirus. Nous vous remercions de votre compréhension. There are various ways to get around Guadeloupe. 11. If you purchased your ticket in a travel agency, please contact them directly for more information. La compagnie aérienne adapte son programme à la demande en forte baisse en pleine crise du coronavirus. Discover our measures detailed below. Tests Covid-19, Air France accompagne ses clients Parue le - 28 juillet 2020 — Client Air France met en place un partenariat avec les laboratoires Synlab et Biogroup afin d’accompagner au mieux ses clients dans la réalisation des tests de détection du COVID-19 demandés par les autorités avant leur départ. Pour plus d'informations, veuillez consulter la page, Annuler le changement de pays ou de langue, Autour du voyage : hôtels, voitures, parking, Arrivées – Départs : actualité des vols, Correspondances à Paris-Charles de Gaulle et à Paris-Orly, Vols intercontinentaux / Caraïbes / Océan Indien, Vols en Europe / Afrique du Nord / Israël, Vols en France et au départ des régions françaises, Notre guide des destinations Air France Travel Guide, Nos offres pour les entreprises et les voyageurs d'affaires, Accéder à la page officielle d'Air France sur Facebook, Modalités et frais de réservation en ligne, Afficher directement le contenu de la page. Et si votre vol n'a pas été annulé, mais que vous avez renoncé à voyager en raison de la crise sanitaire, vous pouvez demander un avoir. Request a voucher or refund in My Bookings. from landlines in mainland France. You can change your cookie settings at any time. Abu Dhabi. Air France collects cookies to enable the proper functioning and security of our websites, and help us offer you the best possible user experience. View our health measures . As of August 1, new entry requirements for France will take effect mandating negative COVID-19 test (PCR test) results before boarding any Air France flight to France. Book your flight ticket with Air France official website. SkyTeam. You can make your request from the My Bookings section* of our website or mobile app. En partenariat avec Allianz Travel, Air France étend ses garanties* d'assurance voyage pour vous protéger davantage en cas d'épidémie telle que le Covid-19. Please complete the form below for any question about ticket refund. Our policies are adapting to provide you with maximum flexibility and peace of mind. Worldwide sites. Learn more . KLM. The coronavirus pandemia shocks the travel industry as never before. OUR AIR FRANCE PROTECT COMMITMENT . What is coronavirus COVID-19? EU criticizes China for jailing citizen-journalist who reported on COVID-19 December 29, 2020 US may deny entry to foreign ofcl's who oppress journalists in spending law OK'd by Trump December 29, 2020 San Miguel Aerocity, nagawaran na ng prangkisa para sa airport sa Bulacan December 29, 2020 Lalaki timbog sa pagbebenta ng ilegal na paputok sa Bulacan December 29, 2020 Si l'avoir ou le remboursement ne vous sont pas proposés dans l'espace Mes réservations , veuillez compléter le formulaire de remboursement ci-dessous : En raison d'un grand nombre de demandes liées à la situation sanitaire (coronavirus), nos temps de traitement sont actuellement allongés. Greater travel flexibility . Air France keeps you constantly informed of any service interruptions due to meteorological conditions, technical issues or political tensions Air France Operations News - Air France official website Show the content of the page Open menu menu Flight Dubai - Toulouse. Whatever the reason, you can postpone your trip before the departure date of your flight, depending on the date of purchase of your ticket and the desired date of your new trip. Celles-ci exonèrent les compagnies aériennes de payer une compensation au passager. Pendant votre séjour Vous bénéficiez de l'assistance médicale et du remboursement de vos frais médicaux à l'étranger ou de vos frais supplémentaires en cas de quarantaine. Common signs of infection include respiratory symptoms, fever, coughing, shortness of breath and breathing difficulties. Air France's top priority is the health and safety of its customers and employees in France and around the world. Your flight has been cancelled and you would like to travel on another flight? La direction d'Air France a annoncé ce jeudi la suspension de tous les vols réguliers de la compagnie à destination et en provenance de la Chine continentale jusqu'au 9 février. Our team will respond to your request as soon as possible. Flight Dubai - Marseille. Votre vol a été annulé ou vous avez dû renoncer à voyager en raison de la crise sanitaire ? By clicking on Agree, you consent to the use of these cookies. The government has approved a €7bn (£6.15bn) loan to Air France, which has been hit hard by coronavirus curbs. 3950 *€0.35 incl. Importance Notice . Since May 2020 . Discover the Air France universe: purchase a ticket, visit our corporate website, and gain access to all AIR FRANCE KLM Group sites. Fly to France Fly to France. Si votre billet est remboursable, vous pouvez demander un avoir ou un remboursement. Shopping hours. The first five confirmed cases were all individuals who had recently … Due to the health situation, the authorities in some countries impose restrictions on entry, transit and stay. Le départ et l'arrivée des vols Air Caraïbes s'effectuent au terminal Paris Orly 4 à compter du 10 décembre. Compare and book all KLM flights, view great last minute offers, choose your favourite seat, check in online, book hotels and all you need for your trip. If your flight is scheduled before 30 September 2021, Are necessary for the proper functioning of the websites, Enable you to book a flight and access your account securely, Help us detect any bugs and improve our websites, Collect anonymous information about your visits to our websites, Store your preferences based on previous visits to our websites, Help us identify relevant e-mails, social media and banner ads for you, Allow our partners display offers and advertisements that suit your interests. View our measures . You can postpone your trip for any reason, receive a refundable voucher if you no longer wish to travel, or get a refund if your flight has been cancelled*. If your flight is scheduled before 30 September 2021. After careful consideration of the developing situation, today the airline has decided to suspend all scheduled flights to and from mainland China until … COMMITMENT . Air France collects cookies to enable the proper functioning and security of our websites, and help us offer you the best possible user experience. VOLS TRANSATLANTIQUES PARIS ORLY <> ANTILLES <> CAYENNE Air Caraïbes opère une desserte transatlantique régulière entre Paris Orly et ses destinations « cœur de réseau » : Pointe-à-Pitre, Fort-de-France et Cayenne. Coronaviruses (CoV) are a large family of viruses. OUR HEALTH COMMITMENT . sont indispensables au bon fonctionnement de nos sites, vous permettent de réserver un billet et d'accéder à votre espace personnel en toute sécurité, ne recueillent aucune information personnelle, Nous permettent d'optimiser nos sites et de détecter d'éventuels problèmes techniques, Nous permettent de recueillir des informations anonymes à propos de vos visites sur nos sites, Ne sont jamais utilisés à des fins commerciales, Enregistrent vos préférences selon vos visites précédentes sur nos sites, Nous permettent de vous fournir des offres pertinentes par e-mail, réseaux sociaux et bannières pubicitaires, Permettent à nos partenaires de vous fournir des offres et publicités selon vos centres d'intérêt. Please contact our online customer service to change your booking. Health and Safety . 05. Avec Air France, partez à la découverte de l'ile de la Guadeloupe en prenant un billet pour cette merveilleuse destination dont les rives côtoient l'océan Atlantique et la mer des Caraïbes. Dubai. Air France utilise des cookies pour assurer le bon fonctionnement et la sécurité de nos sites. Your flight has been cancelled and you no longer wish to travel? Flight Abu Dhabi - Nice. Comment obtenir un avoir ou un remboursement, Pour obtenir un avoir ou un remboursement en ligne plus rapidement, rendez-vous dans l'espace. Check in online. For more information, please read the Air France Cookie management policy. Air France refund request. This surcharge is applicable to all Air France air fares departing … Flying Blue. For all Air France air tickets issued in Japan, a transfer surcharge is added to the base fare including a component, Japan to Amsterdam vice versa , when the itinerary includes a transfer/transfers. Additional fees may be charged by your local telephone operator. Contact Us. Travelling within the EU ... Covid-19 Two screening centers on departure in Paris-CDG and Paris-Orly. Transavia. Shops are open between 08:00 and 18:00, with a break between 12:00 and 14:00. The COVID-19 pandemic in France is part of the worldwide pandemic of coronavirus disease 2019 (COVID-19) caused by severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2). Air France-KLM expects to cancel 3,600 flights in March and for capacity on its European network to be cut by 25% as the coronavirus continues to spread globally. Air France OCC is located in the head office of the company in Roissy Charles de Gaulle. Transport. Consulter les mesures commerciales liées à la crise du Covid-19, Demander votre avoir ou votre remboursement en ligne dans l'espace Mes réservations.